Returns / Policies

2024 a division of Minehart Holdings LLC

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

We do collect email address when orders are placed. These email address will never be released or sold to anyone. We do however reserve the right to use your provided email address to send emails and notifications to you from our company. You can opt out at anytime.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.


Please Note: is not responsible for ANY damage or problems that may occur while intalling any product we sell. We do not offer any returns on internal products including but not limited to LCD Screens, Drives, Pads, Buttons, LCD windows, PC boards, screws and cables. Drives and LCD screens are tested before shipping. At all times we will help guide you while installing products although we can not guarantee that we will be able to help with all installations. Please keep this in mind when purchasing products from us.

Return Policy: Periodically something will go wrong with a shipment and you may wish to return an item. We will do everything reasonable to satisfy you; please contact us via e-mail to discuss the circumstances before returning any parts. Our customer service department ( will issue a Return Authorization Number which MUST accompany any return. Unauthorized returns will not receive credits - and buyer must pay to have item returned to them.

1. No returns will be accepted on open merchandise. 2. No returns will be accepted after 14 days from the Sales date or on special-order merchandise. If the item is special order you will be emailed about it before it ships. You can cancel within 24 hours if do not want to agree to the terms. 3. Electrical items are not returnable under any circumstances. 4. Items which have been installed are not returnable under any circumstances. Just because they did not fix your problem does not make them returnable.

Restocking Fees: While we don't normally charge a restocking fee for authorized returns on in stock items, we reserve the right to charge a 35% restocking charge for any non-defective return or any special order part.

Customs/Duty Fees: In no event will be liable for any customs, taxes, tariffs or duty fees associated with your purchase from our company. If you are outside the USA you may be required to pay these. It is up to you as the buyer to research what requirements are in your country.

Shipping Fees on Returns: If an order was shipped with free shipping, and the order is then returned, we reserve the right to charge the customer for the original shipping. Return shipping charges from the customer to us will only be credited in circumstances of incorrect shipment.

Shipping Costs: Please note, certain times certain items may require a higher cost to ship. This is not common, but can happen with larger items from time to time. If this is the case you will be notified via email before shipping and will have the choice to cancel the order or to pay the extra shipping cost.

Damaged Merchandise: Should any package appear to be damaged at the time of delivery, a claim for damage must be promptly made with the responsible freight carrier.

Disclaimer of Warranties: The factory warranty constitutes all of the warranties with respect to the sale of this item/items. The seller hereby expressly disclaims all warranties either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose. Seller neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this item/items. a division of Minehart Holdings LLC shall have no liability for:

* Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or inaccuracies in correlating to the site material: * Any errors, omissions, or inaccuracies in or relating to the site material regardless of how caused, or delays or interruptions in delivery * Any decision made or action taken or not taken or not taken in reliance upon the site material * Any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of the our website generally.

In no event shall Instrumental Parts a division or Minehart Holdings LLC be liable for any for any special, incidental, consequential, exemplary or punitive damages for any loss of profits, goodwill, use or other intangible losses including in negligence, whether remote, proximate or foreseeable, and whether or not Minehart Holdings LLC has been advised of the possibility of such damages, arising out of or in connection with the use of our products.

Note: Although every effort has been made to insure accuracy within this website, Instrumental Parts a division of Minehart Holdings LLC cannot be held responsible for typographical errors including but not limited to pricing. All price updates will be discussed with customer before shipment.

PLEASE NOTE: Pricing on our site listed at $0.00 does not have pricing, if ordered we will cancel the order and contact you to provide the proper pricing. The item is not free.

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information (PayPal)

This information is only for our own use for billing and shipping your products

All of your customer information is completely secure and will not be given to any other party.

Contact Us With any questions you may have.

Instrumentalparts.COM ONLINE RMA FORM (Minehart Holdings LLC) 2024(c)